Next-Generation Data Logger
Enterprise UX Case Study
Role: UX Architect
Scope: Hardware + Operating Software + Configuration Systems
Timeline: 2022-2025
Confidentiality: Proprietary details generalized
The challenge
Field teams configure environmental data loggers in unpredictable conditions:
- Site-specific sensors and telemetry
- Mixed legacy hardware and software
- High risk when configurations are wrong
Goal: Reduce configuration time and risk without forcing rigid workflows.
What I did
- Led iterative UX research with internal and external users
- Synthesized hundreds of qualitative data points
- Framed system-level UX decisions across software and hardware
- Drove evidence-based design direction between test rounds
Key insights
- No single configuration workflow fits all users or sites
- Reuse is valuable when scoped (e.g., components), not blanket templates
- Real-world practices vary widely—systems must support that
- Accountability (who changed what, when) is a UX requirement
Design decisions
- Multi-path configuration entry (baseline or existing setup)
- Targeted reuse patterns instead of template overload
- Flexible sharing to support both structured and ad-hoc teams
- Change visibility & permissions to reduce operational risk
Outcomes
- Reduced configuration friction across iterations
- Clear UX direction for configuration, reuse, and traceability
- Field-informed improvements to hardware clarity and software workflows
- Increased user confidence during deployment and commissioning
Publishing note
This case study reflects UX strategy and design leadership. Proprietary product names, UI visuals, and internal metrics have been generalized to respect confidentiality.
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